Jitbaz Terms and Conditions — Full Policy

These terms and conditions ("Terms") form a legally binding agreement between the Jitbaz platform and its users ("you" or "member"). Jitbaz is an internationally licensed online gaming and Sports Betting platform serving players in Bangladesh.

These terms were last updated in January 2026. Jitbaz reserves the right to amend these terms at any time. Registered members will be notified of any changes via email or platform notification.

These Terms have been prepared in accordance with international gaming laws and applicable regulations. Jitbaz believes that transparency and integrity are the foundation of a healthy gaming environment.

To create an account with Jitbaz, the following conditions must be met:

• You must be at least 18 years is required. No one under 18 will be permitted to open an account, and any account found to belong to an underage user upon verification will be closed.
• Each individual may only One Account manage. Creating multiple accounts is strictly prohibited.
• All details provided at registration — including name, mobile number, and date of birth — must be Accurate and truthful is required.
• The registered mobile number must remain active, as it will be used for account verification and transactions.
• It is your responsibility to keep your account password confidential. Jitbaz will not be held responsible for any unauthorized access to your account.

As part of KYC (Know Your Customer) verification, Jitbaz may request identity documents or other supporting documentation at any time. Failure to provide documents may result in account restrictions.

You can deposit and withdraw directly on Jitbaz via Mobile Banking, Nagad, and Rocket. Please follow the policies below for secure and convenient transactions:

• Minimum Deposit: BDT 100 (one hundred taka).
• Minimum Withdrawal: BDT 500 (five hundred taka).
• Withdrawal timeframe: Processing is typically completed within 15–30 minutes.
• KYC verification must be completed before a withdrawal can be processed.
• Withdrawals must be made using the same payment method used for the deposit.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• There are no hidden charges for processing transactions.

Jitbaz reserves the right to review any withdrawal request at its sole discretion. Additional documentation may be requested in cases of unusual transaction patterns.

Jitbaz offers a range of bonuses and promotions. Each offer comes with its own terms that must be followed:

• Welcome Bonus: 100% bonus on your first deposit. Wagering requirement x20.
• Reload Bonus: Special bonus on weekly deposits. Full terms available on the promotions page.
• Cashback Offer: Cashback at a fixed percentage of net losses. No wagering requirements.
• Free Bet: Free bet opportunities on selected events. Usable only in designated markets.

Some general bonus rules that apply to all offers:

• Bonus funds and real money are managed separately.
• Bonus funds cannot be withdrawn before the wagering requirements are met.
• You cannot activate a second bonus while another bonus is already active.
• If bonus abuse is confirmed, the bonus and any associated winnings will be voided.
• Jitbaz reserves the right to modify or cancel any bonus offer at any time.

The following rules apply when placing bets on Jitbaz:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Pre-match bets will not be accepted after an event has started.
• Odds in live betting can change at any time.
• If a bet is accepted at incorrect odds due to a technical error, Jitbaz reserves the right to apply the correct odds.
• If an event is cancelled or rescheduled, bets will be refunded.
• Maximum bet amounts vary depending on the event and market.

Sports Betting, Live Casino, slots, and bingo — each category has its own specific rules, available on the relevant page. Jitbaz is committed to fair play and reserves the right to investigate any suspicious betting patterns.

The following activities are strictly prohibited on the Jitbaz platform. Any violation will result in immediate account termination and funds may be forfeited:

• Multiple Accounts: No individual may operate more than one account.
• Bonus Abuse: Exploiting bonuses unethically, arbitrage betting, and bonus hunting are all prohibited.
• False Information: Providing false information during registration or verification is strictly prohibited.
• Hacking & Manipulation: Unauthorized access to or tampering with the platform's software is strictly prohibited.
• Collusion: Colluding with other players to gain an unfair advantage is strictly prohibited.
• Money Laundering: Using the platform to transact funds from illegal sources is strictly prohibited.
• Use of Third-Party Accounts: Logging into or using another person's account is strictly prohibited.

Jitbaz believes gaming is entertainment — not a source of income. That's why responsible gaming is our top priority. The following features are available free of charge to all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how long you play in a single session.
• Loss Limit: Automatically take a break if losses exceed a specified amount.
• Cooling-Off Period: Take a break of 24 hours to 30 days.
• Self-Exclusion: Deactivate your account for a set period or permanently.

Gaming addiction is a serious issue. If you feel that you or someone you know may be struggling with it, please seek professional help. For more information, visit our Responsible Gaming Visit the page.

Jitbaz may temporarily suspend or permanently close an account under the following circumstances:

• Any violation of the terms and conditions.
• Failure to complete KYC verification or providing false information.
• Suspicious financial activity or attempts at money laundering.
• Operating multiple accounts.
• Account inactive for an extended period (over 12 months).
• Court orders or directives from regulatory authorities.

You may close your account at any time. Any available balance will be eligible for withdrawal. However, bonus funds are non-refundable.

Jitbaz takes the security of your personal information very seriously. Key points of our data protection policy:

• All data SSL Encryption Secure.
• Personal information is never sold or shared with third parties.
• Payment information is stored in compliance with international PCI DSS standards.
• Information may be disclosed to authorities when required by legal obligation.

To read our full Privacy Policy Privacy Policy Page here.

Jitbaz accepts no liability in the following circumstances:

• Bets cancelled due to internet connectivity issues or device failure.
• Delays or errors caused by third-party payment providers (Mobile Banking, Nagad, Rocket).
• Any loss resulting from your account password being compromised.
• Force majeure events — such as natural disasters, government restrictions, or cyberattacks.
• Betting losses incurred at the player's own discretion.

Jitbaz always strives to keep the platform stable and reliable, but the service may occasionally be temporarily unavailable due to maintenance or technical issues. We will endeavor to provide advance notice in such cases.

Jitbaz reserves the right to update these terms and conditions at any time. In the event of changes:

• Registered members will be notified via email or platform notification.
• A minimum of 7 days' notice will be given for any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account and withdraw your balance.

If a dispute arises between Jitbaz and a member, please follow the process outlined below:

• Step One: Contact our support team via live chat or email. Most issues are resolved at this stage.
• Step Two: The support team will endeavour to resolve issues within 48 hours.
• Step Three: If unresolved, the matter will be escalated to senior management.
• Final Step: If both parties cannot reach an agreement, the dispute will be resolved through international arbitration.

Jitbaz takes every dispute seriously and is committed to fair resolution. If you have a complaint or feedback, please contact us directly.